Legal notice

Legal Notice
In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.eden-home.fr/en are informed of the identity of the various parties involved in its creation and monitoring.

Owner: EdenHome (Siret: 50517475500031), share capital of 100000, VAT number: FR 60 505 174 755
RCS: 505174755 RCS Annecy
1, impasse de la Touffière
74370 Saint-Martin-Bellevue. Haute-Savoie
info@eden-home.fr
+33 (0)4 50 57 50 78
Publication manager: EdenHome – info@eden-home.fr
The publication manager may be a natural person or a legal entity.

Website creator
DATASOLUTION
224, rue du Faubourg Saint-Antoine, 75012 Paris.

Webmaster: EdenHome – info@eden-home.fr
Host: O2Switch
Data Protection Officer: Eden Home
Credits: Photos: Charles Savouret & Morgane Brasier – Labonumero3

Client: any professional or legally capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.
Products and Services: www.eden-home.fr/en provides Clients with:
Content: all elements making up the information present on the Site, including text, images, and videos.
Client information: hereinafter referred to as “Information,” which corresponds to all personal data that may be held by www.eden-home.fr/en for account management, customer relationship management, and for analysis and statistical purposes.
User: any internet user connecting to or using the aforementioned website.
Personal information: “information which, in any form whatsoever, directly or indirectly, allows the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

General Terms of Use for the Site and Services Offered
The Site is an intellectual work protected by the provisions of the French Intellectual Property Code and applicable International Regulations. Clients may in no way reuse, transfer, or exploit for their own benefit all or part of the elements or work of the Site.

Use of the website www.eden-home.fr/en implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of www.eden-home.fr are invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance reasons may however be decided by www.eden-home.fr/en, which will endeavor to notify users in advance of the dates and times of the intervention. The website www.eden-home.fr/en is regularly updated by the party responsible for www.eden-home.fr/en. Likewise, the legal notice may be modified at any time: it is nonetheless binding on users, who are invited to refer to it as often as possible in order to review it.

Description of Services Provided
The website www.eden-home.fr/en aims to provide information regarding all of the company’s activities. www.eden-home.fr/en strives to provide information on www.eden-home.fr/en that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or failures to update, whether due to its own fault or that of third-party partners who supply it with this information.

All information indicated on www.eden-home.fr/en is provided for informational purposes and is subject to change. Furthermore, the information on www.eden-home.fr/en is not exhaustive. It is provided subject to modifications made since it was posted online.

Contractual Limitations on Technical Data
The site uses JavaScript technology. The website cannot be held responsible for material damage related to use of the site. In addition, users of the site agree to access it using up-to-date equipment, free of viruses, and with an up-to-date, latest-generation browser. www.eden-home.fr/en is hosted by a provider within the territory of the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the best possible accessibility rate. The host ensures continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt hosting services for the shortest possible durations, notably for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate unusually high traffic.

www.eden-home.fr/en and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly related to network congestion preventing access to the server.

Intellectual Property and Infringement
www.eden-home.fr/en owns the intellectual property rights and holds usage rights to all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, by any means or process whatsoever, is prohibited without prior written authorization from: www.eden-home.fr/en.

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

Limitation of Liability
www.eden-home.fr/en acts as the publisher of the site. www.eden-home.fr/en is responsible for the quality and accuracy of the Content it publishes.

www.eden-home.fr/en cannot be held responsible for direct and indirect damage caused to a user’s equipment when accessing the website www.eden-home.fr/en, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

www.eden-home.fr/en also cannot be held responsible for indirect damages (such as, for example, loss of business or loss of opportunity) resulting from the use of www.eden-home.fr/en. Interactive spaces (the ability to ask questions in the contact area) are available to users. www.eden-home.fr/en reserves the right to remove, without prior notice, any content posted in this space that violates applicable French law, in particular the provisions relating to data protection. Where applicable, www.eden-home.fr/en also reserves the possibility of pursuing the civil and/or criminal liability of the user, particularly in the event of a message of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

Management of Personal Data
Clients are informed of the regulations concerning marketing communications, the law of June 21, 2014 on confidence in the digital economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

Parties Responsible for Collecting Personal Data
For Personal Data collected as part of the creation of the User’s personal account and their browsing on the Site, the controller of Personal Data is: EdenHome. www.eden-home.fr/en is represented by EdenHome, its legal representative.

As the controller of the data it collects, www.eden-home.fr/en undertakes to comply with the applicable legal framework. It is notably up to the Client to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a record of processing activities that reflects reality. Whenever www.eden-home.fr/en processes Personal Data, www.eden-home.fr/en takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which www.eden-home.fr/en processes it.

Purpose of the Data Collected
www.eden-home.fr/en may process all or part of the following data:

to enable browsing of the Site and the management and traceability of the services and orders placed by the user: connection and usage data, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, (hashed) password
to improve browsing on the Site: connection and usage data
to conduct optional satisfaction surveys on www.eden-home.fr: email address
to conduct communication campaigns (SMS, email): phone number, email address
www.eden-home.fr/En does not sell your personal data, which is therefore used solely out of necessity or for statistical and analytical purposes.

Right of Access, Rectification, and Objection
In accordance with applicable European regulations, Users of www.eden-home.fr/en have the following rights:

right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of Users’ data
right to lock or erase Users’ personal data (Article 17 GDPR), where it is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, disclosure, or retention is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to restriction of processing of Users’ data (Article 18 GDPR)
right to object to the processing of Users’ data (Article 21 GDPR)
right to the portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
right to determine what happens to Users’ data after their death and to choose to whom www.eden-home.fr/en should (or should not) communicate their data, to a third party they have previously designated
As soon as www.eden-home.fr/en becomes aware of a User’s death, and in the absence of instructions from them, www.eden-home.fr/en undertakes to destroy their data, unless retention proves necessary for evidentiary purposes or to comply with a legal obligation.

If a User wishes to know how www.eden-home.fr/en uses their Personal Data, or to request rectification or object to its processing, the User may contact www.eden-home.fr/en in writing at the following address: EdenHome – DPO, 1, impasse de la Touffière, 74370 Saint-Martin-Bellevue. Haute-Savoie.

In this case, the User must specify the Personal Data they would like www.eden-home.fr/en to correct, update, or delete, providing precise identification along with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on www.eden-home.fr/en by law, particularly with regard to document retention or archiving. Finally, Users of www.eden-home.fr/en may file a complaint with supervisory authorities, and in particular the CNIL (www.cnil.fr/fr/plaintes).

Non-Disclosure of Personal Data
www.eden-home.fr/en undertakes not to process, host, or transfer the Information collected on its Clients to a country located outside the European Union or recognized as “inadequate” by the European Commission without first informing the client. Nevertheless, www.eden-home.fr/en remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

www.eden-home.fr/en undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of a Client’s Information comes to the attention of www.eden-home.fr/en, it will inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, www.eden-home.fr/en does not collect any “sensitive data.”

Users’ Personal Data may be processed by subsidiaries of www.eden-home.fr/en and by subcontractors (service providers), solely for the purpose of fulfilling the purposes of this policy.

Within the limits of their respective duties and for the purposes outlined above, the main people likely to have access to the data of Users of www.eden-home.fr/en are primarily our customer service agents.

Types of Data Collected
Regarding users of a www.eden-home.fr/en Site, we collect the following data, which is essential to the operation of the service, and which will be retained for a maximum period of 5 years after the end of the contractual relationship:

www.eden-home.fr/en also collects information that helps improve the user experience and offer contextualized advice.

This data is retained for a maximum period of 5 years after the end of the contractual relationship.

Incident Notification
Whatever the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of users of www.eden-home.fr/en is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only the hypothesis of the acquisition of www.eden-home.fr/en and its rights would allow the transmission of said information to the potential acquirer, who would in turn be bound by the same obligation of retention and modification of data with respect to users of www.eden-home.fr/en.

Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, www.eden-home.fr/en uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, www.eden-home.fr/en takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service.

Hyperlinks, “Cookies,” and Internet Tags
The site www.eden-home.fr/en contains a number of hyperlinks to other sites, set up with the authorization of www.eden-home.fr/en. However, www.eden-home.fr/en is unable to verify the content of the sites thus visited, and will therefore assume no responsibility for this.

Unless you decide to disable cookies, you agree that the site may use them. You may disable these cookies at any time, free of charge, using the deactivation options offered and referenced below, understanding that this may reduce or prevent access to all or part of the Services offered by the site.

“COOKIES”
A “cookie” is a small piece of information sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies cannot in any way damage the User’s device.

www.eden-home.fr/en may process information about the User’s visit to the Site, such as pages viewed and searches performed. This information enables www.eden-home.fr/en to improve the content of the Site and the User’s browsing experience.

The cookies placed on www.eden-home.fr/en are:
Audience tracking cookies: Google Analytics
Consent-related cookies: tarteaucitron

Since Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure their browser to decide whether or not to accept them, so that Cookies are saved in the device or, on the contrary, rejected, either systematically or according to their issuer. The User may also configure their browsing software so that acceptance or refusal of Cookies is proposed to them on a case-by-case basis, before a Cookie is likely to be saved on their device. www.eden-home.fr/en informs the User that, in this case, some features of their browsing software may not be available.

If the User refuses to save Cookies on their device or browser, or if the User deletes those already saved, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when www.eden-home.fr/en or one of its service providers is unable, for technical compatibility purposes, to recognize the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, www.eden-home.fr/en disclaims all liability for the consequences related to degraded operation of the Site and any services offered by www.eden-home.fr/en, resulting from (i) the User’s refusal of Cookies (ii) the inability of www.eden-home.fr/en to save or access the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will explain how the User can change their Cookie preferences.

At any time, the User may choose to express and change their Cookie preferences. www.eden-home.fr/en may also use the services of external providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the www.eden-home.fr/en Site or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the Website or mobile application of www.eden-home.fr/en, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices provided that you consent to them, by continuing to browse the Website or mobile application of www.eden-home.fr/en. At any time, the User may nevertheless withdraw their consent to www.eden-home.fr/en placing this type of cookie.

INTERNET “TAGS”
www.eden-home.fr/en may occasionally use Internet tags (also called “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics specialist partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements enabling internet users to access the Site, and on the various pages of the Site.

This technology enables www.eden-home.fr/en to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of the Site.

The external service provider may collect information on visitors to the Site and other Internet sites through these tags, compile reports on the Site’s activity for www.eden-home.fr/en, and provide other services related to the use of the Site and the Internet.

Applicable Law and Jurisdiction
Any dispute related to the use of the site www.eden-home.fr/en is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is attributed to the competent courts of Bonneville.